Customers can apply for new electricity connection in person through our customer service centres or online through the web portal. To apply in person, visit your nearest ESCOM customer service centre. To apply online, visit our Web Portal.
Read moreAn electricity base tariff is granted to utilities to enable them finance short to medium term investments, operations, maintenance of power infrastructure for improved and sustainable service delivery. Base tariff periods vary from country to country. Malawi Energy Regulatory Authority (MERA) opted for a four-year cycle of the base tariff.
Read moreReport Electricity faults to your nearest fault reporting center accross the country in Southern, Central and Nothern Regions.
Read moreESCOM customers can buy Electricity prepaid units at PUMA Filling Stations, Chipuku Shops, ESCOM outlets and Banks.
Read moreWe would like to acknowledge that some of our valued customers are facing delays in getting new service connections
Read more